Organisers of the Cricket World Cup have apologised to any fans caught up in delays at Trent Bridge for Pakistan's opening game against West Indies.

A full refund to anyone who was impacted by the delays because of the high volume of ticket collections is being offered. This will happen automatically based on data from ticket scanners along with time of ticket issue from the box office.

The ICC Cricket World Cup said it is currently working with Ticket Master to resolve all outstanding issues and have put in place a number of measures to ensure fans don’t suffer this inconvenience at future games.

ICC Men’s Cricket World Cup Managing Director, Steve Elworthy said: “I sincerely apologise to every single fan who was affected by the queues today. It is certainly not what we want their first experience of what is already proving to be a fantastic Cricket World Cup to be.

“We have delivered over 700,000 tickets to more than 120 countries, but not all tickets were successfully delivered and as such we have seen a higher volume collecting at the venue. It is only right that we refund these fans by way of apology. The refund will happen automatically so the fans do not need to do anything.

“We are working closely with Ticket Master and our venues to implement measures to prevent this happening again.

"We would urge fans who haven’t yet received their tickets to go onto their Cricket World Cup account and utilize the print at home function. In addition to this we will improve the way we are distributing the tickets in venue and if necessary will provide additional support to the venue.”

West Indies comfortably beat Pakistan in the match which was over by 2pm