Bank View Smile Studio has been honoured with a prestigious dentistry award in Manchester.
Dr Khalid Master, one of the two Clinical Directors accepted the award which is presented annually at a National Dental Conference to a dental practice that can demonstrate their commitment to the ‘Provision of Exceptional Patient Services.’ The winner was announced at the Hilton, Deansgate.
Khalid said “To be in the company of, and to share a stage with such distinguished dentists is an honour in, and of itself.
"Then to be voted as the winner by my esteemed peers was truly overwhelming. We are really passionate and constantly innovative with our committed approach to ‘concierge level’ dental service provision.
"We focus all our energy on making our patient’s journey pain free, stress free and truly memorable, which is why so many of our patients ‘actually look forward’ to visiting us and regularly refer and entrust the care of their nearest and dearest. ”
Khalid was awarded the large ‘Best of the Best’ trophy and also won a Customer Service weekend retreat in Spain with business guru Mr Tony Gedge.
Presenting the award Tony said, “I have never experienced such extreme patient customer service in all my thirteen years of coaching dentists.
"The Bank View Smile Studios customer service initiatives are truly inspiring and it was a privilege for Khalid to share his good practice with us all.
"It was remarkable for the audience to witness the uniquely fun and exciting approach they have in providing exceptionally memorable and cherished patient experiences.”
Runners up at the awards were Dentistry on the Square from Glasgow.